' Handle various responsibilities related to benefits operations including review of daily HR edits, research LOA payroll issues, assist team with benefits issue resolution, invoice processing, HSA and FSA reconciliation.
' Provide customer service to internal and external customers.
' Assist with other benefits operations responsibilities as needed (e.g., testing, projects, data clean up, process documentation).
' Analyze Health and Welfare QA reports from SAP and update/make corrections in SAP and/or external vendors.
' Research and resolve case management cases from HR Service Center.
' Assist in preparation of Eligibility appeals.
' High School Diploma required
' 2-5 years of experience working with benefits plan administration, service escalations, data quality
' Proficiency with MS Office
' Prior experience with payroll and benefit administrator systems
' Strong analytical and mathematical skills
' Ability to prioritize and handle multiple tasks in a demanding work environment
' Ability to work independently and interact collaboratively as part of a team
' Strong self-starter, fast learner, quality conscious with attention to detail, committed to deadlines.
' Experience using HR Management tools (SAP and Clarify) as well as proficient in Excel.
' BA or BS Degree
' CEBS, SHRM, PHR Certification (strongly preferred)
' Experience with SAP payroll and/or Alight / Aon Hewitt TBA system
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